BFM Podcast – Empowering Beliefs
How do you get rid of limiting beliefs and adopt ones that empower you? Listen to the conversation between Sheila Singam and Freda Liu as aired on BFM 89.9 Empowering Beliefs by Sheila Singam
Sereena’s Transformational Journey to Joy
Sereena came to see me three years ago. She was suffering from depression and the psychiatrist had prescribed medication to manage it. She told me that her grandfather, whom she was very close to, had suffered from cancer and that nursing him had taken its toll on her. When her Nana-ji died, she sank into …
BFM Podcast: Goal Setting
TOOLS FOR TRANSFORMATION SERIES: Template for Goal Setting This month, we talk to Vicky Ganesan from Vicky G and wrap up this year with how you should set your goals for 2017 and why you should not a have resolutions but templates instead. – BFM, 89.9
ASTRO V’Buzz: Forgiveness This Season of Giving
Aired on Astro Vinmeen 231 last 19 December 2016
BFM Podcast – How to handle difficult people at work?
Every month, Sheila Singam brings on a client to speak about how NLP techniques can be utilised as tools to transform and solve challenges in business and in their personal life. How do you deal with difficult people at work? Just because you are good at sales, can you be a good sales manager? What …
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That Intangible Connection – It’s called Rapport
“Rapport is fundamental to success in communication” by Sheila Singam, Master NLP Trainer I like watching people. It’s great practice for sharpening my observation skills and gives me valuable clues about them. Whenever I watch a group of people, for example, I can instantly tell which ones in the group are in rapport with …
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BFM Podcast – Coaching Techniques
Sheila Singam shares with Freda Liu in today’s programme on the ‘How’ NLP and Time Line Therapy tools are applied through coaching in real life scenarios. Coaching techniques used with NLP and Time Line Therapy tools are quick to achieve its desired results, elegant and does not involve the client sharing personal uncomfortable sensitive details.
Awakening from a Banking Nightmare
A tale of two financial institutions with no concern for customer needs and one with a heart. Is Customer Service an oxymoron in Malaysia? Or just in Malaysian banks? I’ve encountered apathy and arrogance in many industries in recent years, but the worst service I’ve received is from a couple of banks I’ve been dealing …
Age of Millennials
Make no mistake – this is the Age of the Millennials. Love them or hate them, you can’t run away from the fact that the millennial generation, born between 1980 and 2000, and now entering employment in vast numbers, will shape the working world for the next few decades. In my line of work, I …
Is Business Etiquette Dying in Malaysia
Is business etiquette dying in Malaysia? Or are we just reserving it for customers? Even then, many customers would argue the point of whether corporations understand the definition of business etiquette or not. Having been on both sides of the divide – that of customer as well as a vendor of training, coaching and development …